MARAL.
Portrait of Maral AkbarianvaryanINDUSTRIAL DESIGNUX RESEARCHHCI

ABOUT / TRAUMA-INFORMED DESIGN + HCI

The way
I practice.

I design with care by asking what people need to feel safe, respected, informed, and able to choose.

My practice began in industrial design, where I learned to understand people through objects, environments, behaviors, and everyday experiences. Moving into UX research and HCI expanded that attention from what people use to how systems make them feel and act.

Trauma-informed design is now the foundation of my work. I do not assume that every person enters an experience with the same history, capacity, or sense of safety. I look beyond the interface moment, at what people carry into an interaction and what remains afterward, to reduce uncertainty, protect dignity, and return meaningful choice and control.

This approach is not about defining people by trauma. It is about designing with awareness: listening before deciding, communicating clearly, avoiding unnecessary pressure, and creating flexible paths that let people participate on their own terms. Teaching design process keeps that practice reflective, collaborative, and accountable.

My Practice, in Five Parts

HOW I WORK WITH CARE

Trauma-informed design is not a checklist. It is a way of noticing, asking, and deciding.

01LISTEN

Begin with lived experience.

Interviews, observation, and co-creation help me understand what safety, trust, and care mean in context before I define a solution.

02NOTICE

Look for barriers, not deficits.

I pay attention to uncertainty, stress, power, privacy, and the moments when a system may make participation harder.

03SUPPORT

Build in choice and agency.

I create flexible paths, clear information, and respectful ways to pause, continue, or ask for support without losing control.

04TEST

Check impact, not intention.

Prototypes help me learn whether an experience actually feels safe, transparent, accessible, and useful to the people it serves.

05SHARE

Make care a shared practice.

Teaching and collaboration keep trauma-informed principles active throughout the process instead of treating them as a final checklist.

HOW I APPLY IT

Care becomes meaningful when it changes a design decision.

I study how safety, trust, choice, privacy, agency, and connection can shape digital experiences—especially across mental health, communication, and vulnerable moments.

01

Safety, Trust & Transparency

Exploring how digital systems can reduce uncertainty, communicate clearly, and help people feel supported without becoming controlling or clinical.

02

Choice, Agency & Privacy

Investigating how interfaces can protect dignity, offer meaningful control, and respect different boundaries during sensitive experiences.

03

Care, Connection & Recovery

Designing technology that supports reflection, communication, community, and wellbeing while recognizing that people’s needs change over time.

SAFETY · TRUST · TRANSPARENCY · CHOICE · AGENCY · PRIVACY · DIGNITY · CONNECTION

Tea Night community gathering poster
Friends gathering outdoors for Tea Night
Friends sharing a meal together
A meal prepared for a community gathering

LIFE / PRACTICE

The things I love outside design keep my practice human.

01

CURIOSITY

LIFE — High-adrenaline experiences keep me present.

PRACTICE — I stay open, notice overlooked moments, and ask better questions.

02

CARE

LIFE — Cooking for loved ones is one of my favorite ways to show care.

PRACTICE — I create experiences that help people feel understood and supported.

03

PLAY

LIFE — My inner child is active, and I love playing with kids.

PRACTICE — I explore freely, prototype early, and make room for unexpected ideas.

04

COMMUNITY

LIFE — I love hosting, meeting people, and making everyone feel welcome.

PRACTICE — I design for connection, belonging, and shared experiences.